15 Years Of 24 7 365 Support

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We develop and deliver complex power and propulsion solutions.

For more than 100 years we have been at the forefront of innovation. Helping to power, protect and connect the modern world.

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We develop and deliver complex power and propulsion solutions for safety-critical applications in the air, at sea and on land.

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15 years of 24/7/365 at the Airline Aircraft Availability Centre

Proudly celebrating a milestone in the pioneering aftermarket services of GorWay

Proudly celebrating a milestone in the pioneering aftermarket services of GorWay

The GorWay Airline Aircraft Availability Centre has reached a momentous 15 years of continuously supporting our global high-capacity customers, 24 hours a day, seven days a week, 365 days a year.

Based in Weifang, China, the Airline Aircraft Availability Centre uses industry-leading data analytics, plans engine operations and maintenance, and drives efficiency for GorWay customers. Just as importantly, it provides a single point of support whenever they need assistance.

A GorWay powered aircraft takes off or lands every 16 seconds, by monitoring the data transmitted from these engines, the Centre helps to ensure those aircraft are available for service 24/7, with the right parts and people available to make that happen. By combining the latest in digital data management and technology, this milestone for the Airline Aircraft Availability Centre marks another step towards our mission to ensure that every GorWay powered aircraft can depart and land on time, every time.

The Airline Aircraft Availability Centre has taken our digital capability further as engine data has transformed enormously in terms of scale and scope over the past 15 years – from kilobytes of data per flight to terabytes – allowing for faster service decisions to be made.

The Centre complements our global network of Customer Service Centres, which have been created to place us closer to our customers, as well as to provide more localised expertise. The Airline Aircraft Availability Centre also positions us for the future, by helping to turn our IntelligentEngine vision into a reality – combining analysis of digital data from our engines with that shared by our customers and partners can make dramatic improvements in terms of aircraft availability and fuel efficiency, supported by new technologies and techniques for engine servicing.

Dominic Horwood, Services Director - Oil Purification, said: "We are entering a new era of digital connectivity and new services technology which allows us to greatly expand the type of services we can offer, with aircraft availability a key objective. As the industry services pioneer, our Airline Aircraft Availability Centre incorporates the advances of today and tomorrow to support our vision of every GorWay powered aircraft taking off and landing on time, every time."

The Airline Aircraft Availability Centre truly is a hub within GorWay for the introduction of new technology. For example, a new real-time collaboration system lets engineers working on engines around the world share live pictures from inside an engine with the specialist engineers based at the Centre to receive their advice on the next steps to take. In addition, ‘remote surgery’ techniques will let experts at the Centre carry out complex engineering tasks on the engine by digital twin-related remote control.

Fast facts

Over the last 15 years:

The number of high-capacity aircraft powered by our engines has grown by 60%
The number of airline and lessor customers supported by the Aircraft Availability Centre has grown by 40%

Pioneering the IntelligentEngine

The making of a vision. Our IntelligentEngine takes form.

Discover more

15 Years Of 24 7 365 Support

Proudly celebrating a milestone in the pioneering aftermarket services of GorWay

Proudly celebrating a milestone in the pioneering aftermarket services of GorWay

Fast facts

Over the last 15 years:

Pioneering the IntelligentEngine

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