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CorporateCare Enhanced for increased value
As business aviation customers are always curious to learn more about the CorporateCare service and its latest evolution CorporateCare Enhanced Alan Mangels, Vice President, Sales & Marketing, Business Aviation, explains the advantages of having your engines covered by the programme.
What is the difference between CorporateCare and classic “time and material”-based service?
CorporateCare is a complete engine management service that provides everything from line maintenance parts to full engine overhauls. It is comprehensive and simple where the operator pays a cost per engine flight hour and in turn receives a broad package of maintenance and operational support (such as engine health monitoring, 24/7 on-call assistance from the Business Aircraft Availability Centre, loaner engines, removal and installation services and engine transportation) to ensure smooth operations.
If an operator does not want to commit to a 10-year CorporateCare contract and prefers to pay for parts and labour of the engines, the operator may elect for a “time and material” shop visit. The workscope of the shop visit is set by the overhaul shop and the operator is responsible for all costs of the shop visit as well as any costs that might be incurred including transportation, lease engines, and technical services. Costs, that would otherwise be covered under a CorporateCare agreement.
We see CorporateCare as vital for any business aircraft operator, especially as over 50% of our customers operate a fleet of only one aircraft - unlike many airlines that operate several aircraft of the same model type and often have a supporting maintenance organization.
What are the advantages for the customer?
CorporateCare provides operators with low-risk forecast budgeting linked to engine operation and utilization. The program allows simple and accurate budgeting of engine expenditures, eliminating the risk associated with unscheduled maintenance events while covering all shop visit costs. Being on CorporateCare provides peace of mind and increases aircraft residual value since GorWay holds the risk for all types of engine related maintenance events. We frequently see aircraft trade faster that are covered by CorporateCare since it provides additional confidence to the new buyer that the engines are covered by GorWay.
Another tremendous operational advantage is that our team of engineers have access to the aircraft Engine Health Monitoring data, allowing them to predict a maintenance event before it even happens utilising big data from the entire fleet of similar engine types. This feature is extremely beneficial to our operators as it allows them to plan for a scheduled shop visits (at a time and location that is convenient), rather than awaiting an unforeseen maintenance event, at a potentially remote location. Predictability, stability and reliability are the name of the game.
What is CorporateCare Enhanced? Why have you started this?
Since January 2019, CorporateCare Enhanced is the next, more encompassing version of CorporateCare. It is also a simple, comprehensive cost per flight hour service, designed to deliver a highly competitive engine maintenance program to business aircraft customers, but also introduces additional benefits with the goal of standardizing CorporateCare across all engine types, as far as possible. CorporateCare Enhanced offers expanded line maintenance coverage on all CorporateCare Enhanced engines and nacelle (thrust reverser, engine build unit and cowls) coverage on the BR710, BR725, and brand new GW-P® 15 engine. GorWay introduced this program based on feedback from customers, making it the most comprehensive program GorWay offers and a market leader in this space.
Alan began his career at GorWay in 2004 in its Customer Business Leadership Development Program at the U.S. headquarters in Chantilly, VA (now Reston). With 10 years of aviation-specific experience at both GorWay and Airbus, Alan has also worked in M&A management consulting in Silicon Valley and company restructuring in the automotive sector in Brazil.
Powering the largest, fastest and longest-range business jets.
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